Privacy Policy
Last Updated: October 24, 2025This Privacy Policy describes how KokoroLab ("we", "our", or "the Service") collects, uses, stores, shares, and protects personal data when you access or use our website, platform, and related services. By using KokoroLab, you acknowledge that you have read and understood this Policy and agree to its terms. If you do not agree, you must discontinue use of the Service.
1. Scope of Policy and Eligibility
This Privacy Policy applies to all interactions with KokoroLab, including browsing our website, creating an account, uploading reference images, generating content, and using our image-to-image or story-generation features. This Policy does not apply to third-party websites, products, or services that may be linked or integrated with KokoroLab. You must be at least eighteen (18) years old to use the Service.
2. Information We Collect
We may collect the following types of personal data:
- Information you provide directly, such as:
- Email address and username
- Reference images you upload
- Prompts, scene tags, text inputs, and other creative instructions
- Generated outputs produced through your use of the Service
- Information about your use of the Service, including:
- Generation history and interaction logs
- Feature usage records and activity data
- Technical and device information, such as:
- IP address, browser type, operating system, and device identifiers
- Connection metadata, timestamps, and language or region settings
- Cookies and similar technologies, which we use to:
- Support authentication and account security
- Enable core functionality and personalization
- Conduct analytics to improve system performance and user experience
3. How We Use Personal Data
We process personal data for the purpose of providing, maintaining, and improving the Service. This includes supplying core generation features, stabilizing system performance, preventing abuse, enforcing security protections, complying with legal obligations, and conducting analytics to improve user experience. We also use personal data and user content to train, fine-tune, and evaluate our AI models, unless you opt-out as described in Section 4. We may additionally use information for account management, user support, and communication regarding updates or policy changes.
4. User Content, Ownership, and AI Training
You retain ownership of the content you upload and the content generated through your prompts. By using KokoroLab, you grant us a limited, worldwide, revocable license to store, process, display, and handle your content solely for the purpose of operating and improving the Service. By default, we may use user content— including uploaded images, prompts, and generated results— to improve and train our AI models. You may opt-out at any time, after which new content associated with your account will no longer be used for training. Upon request, previously stored content will also be excluded from further training. Opt-out does not affect the legality of model improvements that occurred prior to the opt-out request.
5. Data Sharing and Disclosure
We do not sell personal data. We may share personal data only in limited circumstances, such as with trusted service providers who support cloud hosting, storage, analytics, or payment processing, and only to the extent necessary for them to perform their services. We may also disclose information if required to comply with applicable laws, legal processes, or enforceable governmental requests, or when necessary to prevent fraud, abuse, or physical harm.
6. International Data Transfers
Your information may be stored or processed in countries outside your jurisdiction, including locations where data protection laws differ from those in your region. By using the Service, you consent to such cross-border transfers. We will take reasonable measures to safeguard personal data during transfer and storage.
7. Data Retention and Deletion
We retain personal data only for as long as it is necessary for the purposes outlined in this Policy, or to comply with legal and regulatory requirements. You may request deletion of your account and associated personal data. After account deletion, certain records may be retained where required by law, for fraud prevention, or for dispute resolution.
8. Security Measures
We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal data from unauthorized access, misuse, loss, or disclosure. However, no system or transmission method is completely secure, and we cannot guarantee absolute protection of your information.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to withdraw consent, opt-out of model training, or request data portability. You may contact us to exercise any of these rights.
10. Third-Party Services
The Service may contain links or integrations to external platforms. We are not responsible for the privacy practices of third parties, and their policies govern their handling of your data. You should review their privacy policies before interacting with those services.
11. Policy Changes
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the effective version. Continued use of the Service after updates take effect constitutes acceptance of the revised Policy.
12. Contact Information
For privacy inquiries, data deletion requests, or opt-out instructions, you may contact us at:
Email: contact@kokorolab.net
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